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Dr Claudia Santin

A mentoring model for graduate student success

Theme: Practice
Area: Mentoring
Type: Workshop
Style: Mainly Discussion

Session on Wednesday, Mar 01, 17:00
» Where on timetable


Dr Claudia Santin is Professor of Leadership and Dean of the School of Business at Concordia-Chicago, and the CEO of Saravanti Educational Advisors (USA). Claudia received her doctorate in higher education leadership and a graduate certificate in marketing management from Nova Southeastern University, and her master’s and bachelor’s degrees from the College of New Jersey. She also received a certificate in corporate strategy from the University of Chicago’s executive management programme. She is sought for her expertise in the area of establishing international educational partnerships, designing and sustaining on-line learning enterprises, and innovative programme development.


Online and hybrid models of Doctoral Business Administration (DBA) programs are choices for business professionals, although completion rates are not always satisfactory. Many administrators of university doctoral programs are concerned about issues of student attrition, retention and degree completion. The fear of proliferating the all but dissertation (ABD) ranks looms on the horizon. The reasons for attrition are numerous and diverse and are usually due to a complex combination of factors. The online delivery format should not be a reason to promote the factor of student isolation. eMentoring process serves as a means of developing productive relationship between doctoral business faculty and students. The relationship promotes stimulating knowledge transference, motivational support, and emotional and academic guidance. Mentoring, especially eMentoring, may support online doctoral students in their transition from student to independent researcher and future scholar. The eMentoring relationship serves to promote the quality of research and scholarship. A professional model is proposed wherein trained faculty members mentor emerging DBA scholar practitioners in a unique and engaging process.

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